What am I covered if I buy FWD travel insurance?

It provides extensive coverage including leisure activities, medical expenses, personal accidents, hospital cash allowance, baggage, etc in your leisure and business trip.

Can I apply for a claim when I am overseas?

Yes, you can do so via FWD's mobile app - FWD Moments.

Where can I find the claim form of FWD travel insurance?

It can be found on the FWD website and you can send it back by email, mail or in person.

When will the insurance payment be reimbursed to my account?

Once your claim is approved, you will receive a cheque for the payment.

What’s the difference between FWD TravelCare Insurance Plan A and Plan B?

FWD TravelCare Insurance Plan A is more expensive than Plan B but it offers more coverage than Plan B. Please refer to the product brochure for more details.

Can I get an annual plan for FWD TravelCare Insurance?

Yes, you can. The premium is as follows: FWD TravelCare Insurance Annual Cover Plan A premium: HK$1,800 FWD TravelCare Insurance Annual Cover Plan B premium: HK$1,300

How can I file claims for FWD travel insurance?

You are required to file claims with relevant supporting documents and a completed claim form to FWD within 31 days of the event you are claiming for.

Does the FWD TravelCare insurance cover for sports activities like skiing and scuba diving?

Yes, it covers sports activities like skiing and scuba diving with limits on altitude and depth.

Compare FWD Travel Insurance Hong Kong 2024: Offers & Coverage Overview

FWD TravelCare Insurance FeaturesSection Title

Cover both leisure and amateur sports activities such as winter sports, bungee jumping, scuba diving and other water sports with limit on altitude and depth
Cover for accident and medical related claims as a result of terrorism
Cover unlimited number of children for Family Plan
Free automatic extension (10 days max) in case of unavoidable delay of the trip
No excess for all benefits
Cover for loss of mobile phones
Premium is calculated on daily basis, based on the length of your trip
24-hour Worldwide Emergency Assistance Services provided

FWD TravelCare Insurance Coverage

Cover	FWD TravelCare Plan A	FWD TravelCare Plan B
Medical Expenses	HK$1,000,000	HK$500,000
Hospitalization/Quarantine Cash Allowance	HK$10,000	HK$5,000
Personal Accident	HK$1,000,000	HK$500,000
Baggage (e.g. Loss, Physical Damage)	HK$20,000	HK$3,000
Baggage Delay	HK$1,500	HK$500
Personal Money	HK$3,000	HK$2,000
Loss of Travel Document	HK$20,000	HK$5,000
Travel Delay	HK$2,500	HK$600
Cancellation Charge	HK$30,000	HK$5,000

FWD TravelCare Insurance Single Trip Premium Table (For Individuals)

No. of days	Plan A	Plan B
1	HK$120	HK$95
2	HK$130	HK$105
3	HK$145	HK$115
4	HK$180	HK$135
5	HK$215	HK$155
6	HK$250	HK$175
7	HK$270	HK$188
8	HK$290	HK$200
9	HK$305	HK$212
10	HK$320	HK$225

FWD TravelCare Insurance Annual Cover Premium Table (For Individuals)

FWD TravelCare Annual Cover	Plan A	Plan B
Premium	HK$1,800	HK$1,300

Step 1

Gather all relevant documents and get ready to send these documents to FWD. Please be aware that FWD requires some of these documents e.g. police reports to be true copies.

Step 2

Fill out a claim form which can be downloaded from the FWD website.

Step 3

Submit the completed claim form and the relevant documents to FWD by mail, email or in person.

FWD usually makes a claims decision within 14 working days.

FWD Travel Insurance Age Limit

Individual: aged between 18 and 85
Children: 6 weeks to 17 years old

FAQ

What am I covered if I buy FWD travel insurance?: It provides extensive coverage including leisure activities, medical expenses, personal accidents, hospital cash allowance, baggage, etc in your leisure and business trip.
: Yes, you can enjoy discounts when you purchase FWD travel insurance and enter the relevant promotion codes via MoneySmart. See below the promotion code:

Promotion code : MSSTC00 (Single Trip)

Promotion code: MSATA00 (Annual coverage)
Can I apply for a claim when I am overseas?: Yes, you can do so via FWD's mobile app - FWD Moments.
Where can I find the claim form of FWD travel insurance?: It can be found on the FWD website and you can send it back by email, mail or in person.
When will the insurance payment be reimbursed to my account?: Once your claim is approved, you will receive a cheque for the payment.
What’s the difference between FWD TravelCare Insurance Plan A and Plan B?: FWD TravelCare Insurance Plan A is more expensive than Plan B but it offers more coverage than Plan B. Please refer to the product brochure for more details.
Can I get an annual plan for FWD TravelCare Insurance?: Yes, you can. The premium is as follows:
FWD TravelCare Insurance Annual Cover Plan A premium: HK$1,800

FWD TravelCare Insurance Annual Cover Plan B premium: HK$1,300
How can I file claims for FWD travel insurance?: You are required to file claims with relevant supporting documents and a completed claim form to FWD within 31 days of the event you are claiming for.
Does the FWD TravelCare insurance cover for sports activities like skiing and scuba diving?: Yes, it covers sports activities like skiing and scuba diving with limits on altitude and depth.

FWD Travel Insurance Hong Kong 2024: Compare travel insurance and enjoy exclusive discount at MoneySmart

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